CivicPlus Digital Citizen Engagement Study

digital disconnect: The Gaps Between Government-to-Citizen Online Interactions.

Are local governments meeting their citizens’ online expectations? CivicPlus analyzes the gaps between what citizens are wanting out of their local government websites, and how well local governments are doing at meeting those expectations.

Whether you’re a city, village, township, county or province – expectations have changed and are changing. People demand engaged communications, government transparency, online transactions and the opportunity to hear and be heard – that is today’s reality.

It’s about 24/7 access and convenience – not just for government employees and elected officials – but from all the stakeholders that have a voice in making your community thrive.

Ultimately, community engagement
is about dialogue. It’s about citizens sharing their individual and collective voice. It’s about sharing your voice in why government matters.

The most powerful tool you own in managing community engagement lies within your website.
Are you using it to its fullest potential? Are you actively engaging your community?

We invite you to take the 6 Stages of Digital Community Engagement assessment to identify the strengths of your website today and to learn what steps you can take to achieve higher levels of citizen engagement.

Designed by the eGovernment experts at CivicPlus, their decade of focused local government web solution experience brings clarity to your online engagement efforts.